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Shipping

Got questions about how your package is going to get to you? You've come to the right place. Read all about our shipping policies below.

Shipping Costs

We offer FREE NATIONAL shipping! Yup, it won't cost you a cent. 

How long will it take?

We aim to process all orders as soons as payment has been received. Our standard delivery time once your parcel has been handed over to the couriers is 3 - 5 days.  

We will let you know as soon as your package has been handed over to the courier. We use Fastway Couriers and will provide you with a tracking number and URL so that you can keep an eye on your package at all times.

We pride ourselves in making our customers happy - so please let us know if your package does not arrive in due time.

International Shipping

We don't offer this yet but we are actively working on it (in fact, we're pretty close!!). Please contact us at hello@alexalily.co.za if you'd like a custom quote.